HSE DOCUMENTS-SUPPLIER SATISFACTION SURVEY FORM
Thank you for being a valued partner in our business. Your feedback is crucial to our ongoing efforts to enhance our collaboration and improve our processes. Please take a few minutes to complete this survey.
Section 1: General Information
1.1. Company Name: [Supplier Name]
1.2. Your Name (Optional): [Supplier Contact Person]
Section 2: Communication and Collaboration
2.1 How satisfied are you with the communication channels established between our organizations?
2.2. Rate the clarity and effectiveness of our communication regarding:
Order specifications and changes
Delivery schedules
Payment terms and invoicing
Section 3: Product/Service Quality
3.1. How satisfied are you with the quality of the products/services we receive from your company?
3.2 Please provide any specific comments or suggestions regarding product/service quality.
Section 4: Timeless and Reliability
4.1. How would you rate our adherence to agreed-upon delivery schedules?
4.2. Are there any instances of delayed deliveries or issues with reliability that you would like to highlight?
Section 5: Relationship Management
5.1. How would you rate the overall relationship between our organizations?
5.2. Are there specific areas where you believe our relationship could be strengthened?
Section 6: Problem Resolution
6.1. How satisfied are you with our responsiveness in addressing and resolving issues?
6.2. Please share any instances where you faced challenges and how they were addressed.
Section 7: Future Collaboration
7.1. Are there specific improvements or changes you would like to see in our future collaboration?
7.2. Do you have any suggestions for additional products/services that you would like us to consider offering?
Section 8: Overall Satisfaction
8.1. On a scale of 1 to 10, how likely are you to recommend our company to others as a supplier?
Section 9: Additional Comments
9.1. Please provide any additional comments, suggestions, or feedback that you think would be valuable.
Thank you for participating in our Supplier Satisfaction Survey. Your input is crucial in helping us enhance our partnership. We value your feedback and look forward to continuing to improve our collaboration.
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